Optimise & Fix
- Account and workflow review
- NDIS funding and claiming setup
- SCHADS and payroll-related configuration
- Integrations, reporting and recurring issues
- Support at Home billing readiness
ShiftCare consulting · Onboarding · Training
Get more out of ShiftCare.
Practical consulting, onboarding and training to help care providers configure ShiftCare properly, solve problems faster and build confident teams.
No obligation — bring your messiest ShiftCare problem.
10+ yearsPractical software, training and operations experience
4× MVPRecognised internally at ShiftCare for customer-focused work
Thousands trainedWebinars, provider sessions and training content
NDIS · SCHADS · PRODAGrounded in the workflows care providers use every day
Work with Paul
ShiftCare consulting, onboarding & training
Hands-on help for providers who want their ShiftCare setup to work properly in the real world.
Onboarding for New Providers
- Guided setup from a new account
- Client, staff and funding structure
- Permissions, rosters and workflows
- Invoicing and claiming preparation
- Go-live checklist and first-claim support
Team Training
- Admin, coordinator, finance and payroll workflows
- Live remote sessions for your team
- Custom training using your real setup
- Refresher sessions when processes change
- Private Q&A and troubleshooting
About Paul
A familiar face to thousands of ShiftCare users.
Many providers already know Paul from ShiftCare webinars, training videos and customer education content. Over four years, he presented regular customer webinars, helped explain new features, and worked directly with providers to untangle difficult setup, billing and workflow problems.
Paul Slater Consulting gives providers direct access to that experience — independent of ShiftCare, practical, and focused on helping your team get the software working properly.
- 4× ShiftCare internal MVP award recipient
- Deep knowledge of NDIS, PRODA, SCHADS and Support at Home workflows
- Experience with PayCat, Employment Hero, MYOB, Xero and QuickBooks integrations
- Hands-on with onboarding, escalations, training, billing and operational setup
Who I help
Built for providers who need practical ShiftCare help.
New providers
Set up ShiftCare correctly before your team builds bad habits or messy workarounds.
Growing providers
Fix workflows that worked when you were smaller but now create admin, payroll or claiming problems.
Operations teams
Improve rostering, notes, tasks, staff workflows and day-to-day use of the system.
Finance and admin teams
Get clearer processes for invoicing, payroll, claiming, funding and reporting.
Complex problem cases
Untangle persistent issues involving integrations, configuration, reporting or unclear workflows.
Pricing
Simple, upfront pricing.
Start with a free call. If I can help, you will know the hourly rate or package price before any paid work begins.
Free first call
Free · 30 minutes
- Talk through your current ShiftCare issue
- Confirm whether I can help
- Get a practical next step
- No obligation and no sales team
Hourly consulting
$175 AUD / hour + GST
- Best for troubleshooting and focused working sessions
- Remote consulting Australia-wide
- Account reviews, payroll, claiming, integrations and workflow questions
- Minimum one-hour booking after the free call
Packages & on-site sessions
Quoted upfront
- Fixed-price onboarding and optimisation packages
- Custom team training and workshops
- Half-day and full-day on-site sessions available
- Brisbane on-site available; other locations by arrangement
- Travel costs may apply
All prices are in AUD and exclude GST unless stated otherwise. Package pricing is quoted upfront after the free call.
Bring me your messiest ShiftCare problem.
Book a free 30-minute call. No prep needed. If it is something I can help with, I will explain the next step clearly and quote any paid work upfront.
Book a free 30-min callYou will talk directly with Paul — no sales team, no follow-up sequence.