Optimise & Fix
- Account and workflow review
- NDIS funding and claiming setup
- SCHADS and payroll-related configuration
- Integrations, reporting and recurring issues
- Support at Home billing readiness
NDIS consulting · Systems · Automation
Better systems. Better care.
Practical consulting for NDIS providers who want stronger systems, smoother processes and better care outcomes—including ShiftCare optimisation, onboarding and team training.
No obligation — bring your messiest ShiftCare problem.
10+ yearsPractical software, training and operations experience
4× MVPRecognised internally at ShiftCare for customer-focused work
Thousands trainedWebinars, provider sessions and training content
NDIS · SCHADS · PRODAGrounded in the workflows care providers use every day
Work with Paul
ShiftCare consulting, onboarding & training
Hands-on help for providers who want their ShiftCare setup to work properly in the real world.
Onboarding for New Providers
- Guided setup from a new account
- Client, staff and funding structure
- Permissions, rosters and workflows
- Invoicing and claiming preparation
- Go-live checklist and first-claim support
Team Training
- Admin, coordinator, finance and payroll workflows
- Live remote sessions for your team
- Custom training using your real setup
- Refresher sessions when processes change
- Private Q&A and troubleshooting
About Paul
A familiar face to thousands of ShiftCare users.
Many providers already know Paul from ShiftCare webinars, training videos and customer education content. Over four years, he presented regular customer webinars, helped explain new features, and worked directly with providers to untangle difficult setup, billing and workflow problems.
Paul Slater Consulting gives providers direct access to that experience — independent of ShiftCare, practical, and focused on helping your team get the software working properly.
- 4× ShiftCare internal MVP award recipient
- Deep knowledge of NDIS, PRODA, SCHADS and Support at Home workflows
- Experience with PayCat, Employment Hero, MYOB, Xero and QuickBooks integrations
- Hands-on with onboarding, escalations, training, billing and operational setup
Who I help
Built for providers who need practical ShiftCare help.
New providers
Set up ShiftCare correctly before your team builds bad habits or messy workarounds.
Growing providers
Fix workflows that worked when you were smaller but now create admin, payroll or claiming problems.
Operations teams
Improve rostering, notes, tasks, staff workflows and day-to-day use of the system.
Finance and admin teams
Get clearer processes for invoicing, payroll, claiming, funding and reporting.
Complex problem cases
Untangle persistent issues involving integrations, configuration, reporting or unclear workflows.
Ways to work together
Practical ShiftCare support, built with your team.
Choose the level of support that fits where you are now. You work directly with me, so your team keeps the knowledge—not a dependency on a consultant.
ShiftCare onboarding
- 8 flexible, bookable working sessions14 flexible, bookable working sessions
- Build the right workflows together from day one
- Configure and test the integrations your team relies on
- Import client and staff data using ready-made templates
- Train rosters and support your first payroll and invoicing runs
- Direct access throughout onboarding, plus four weeks of follow-up
- Email and phone support included for the full onboarding period
Flexible training & account review
- Train new staff using your live ShiftCare account
- Review account settings against practical best practice
- Improve workflows that create extra admin or risk
- Use the time for training, troubleshooting, integrations or Q&A
All prices are in AUD and exclude GST. Every service is delivered with you in the room, so your team keeps the knowledge and control of your system.
Bring me your messiest ShiftCare problem.
Book a free 30-minute call. No prep needed. If it is something I can help with, I will explain the next step clearly and quote any paid work upfront.
Book a free 30-min callYou will talk directly with Paul — no sales team, no follow-up sequence.